Mobile / Sports
At 77cc77, we collect only the information needed to run your account, process wallet transactions via bKash, Nagad or Rocket, and keep your records accurate. This policy explains what we collect, why we collect it, and what choices you have — access to the platform depends on your local law and eligible regions.
This policy applies to all information you provide when you open an account with 77cc77, complete identity verification, or carry out any wallet activity — including deposits and withdrawals processed through bKash, Nagad, or Rocket. We collect your name, contact details, account credentials, and transaction history as part of normal account operation. Device information such as your browser type, mobile operating system, and IP address is also recorded automatically when you access the platform. We use this data to verify your account, process your payment requests, resolve disputes, and keep a complete transaction record for your reference. We do not sell your personal data to third parties for marketing purposes. Where we share data with service partners — for example, payment processors handling bKash or Nagad transfers — those partners are bound by their own data obligations. Jurisdiction rules vary: whether this policy applies to your specific situation depends on your local law and the eligible regions for this platform. If you have questions about how your data is handled, the contact steps are set out later in this page.
Understanding the boundary of this policy helps you know which records are covered by 77cc77's data practices and which fall under a third party's separate terms. Your bKash, Nagad or Rocket wallet provider operates under its own privacy framework — we process the transaction signal, but the wallet provider's own policy governs the data held on their side. Review each boundary below so you know exactly what we are responsible for.
All data you enter during registration, login and identity verification sits within this policy. We hold your credentials, contact information and account history under the practices described here.
Deposit and withdrawal records flowing through bKash, Nagad and Rocket are logged in your 77cc77 transaction history. The portion of that data held by the wallet provider itself falls under that provider's own privacy terms.
Your browsing activity on the 77cc77 platform — pages visited, games opened, session duration — is collected by us and covered here. This includes mobile and desktop browser sessions equally.
Links or embedded tools pointing to external sites, game studios or payment gateways are outside this policy's scope once you leave our platform. We are not responsible for how those third parties handle your data.
You have real, actionable choices about the personal data we hold. After logging into your account, the profile section shows the contact details and identity information currently on record — check that section first if you believe something needs correcting. If the in-account edit fields do not cover the change you need, our support team can update records on your request after verifying your identity through the steps shown in the account area. Transaction records linked to bKash, Nagad or Rocket deposits are stored as part of your permanent account history; these logs cannot be deleted because they form your financial record, but you can request a copy at any time. If you want to understand exactly what data we hold about you, start a data enquiry through the support channel listed in the contact section of this page. All requests are handled in accordance with the applicable rules for your region — eligibility and response scope depend on your local law.
Log in and open the profile section to see the contact details, identity data and transaction history we currently hold against your account.
Edit your details directly in the account settings where fields are available. For changes the in-account form does not cover, contact support with your verified account credentials.
To receive a summary of the personal data we hold, send a data request through our published support route. We will confirm receipt and follow the process applicable to your eligible region.
If any part of this policy is unclear or you believe your data has been handled incorrectly, contact us directly. We will look into the matter and respond through the same channel you used to reach us.
If you have a question about your data, want to correct information, or need to understand how a specific bKash, Nagad or Rocket transaction was recorded, use the contact paths below. We only list routes that are published and active on the 77cc77 platform — we do not invent contact channels, hours or response commitments not shown there.
Open the chat widget from the 77cc77 platform to connect with the support team. Use this path for account-specific questions about your data or transaction records.
Send a written data request or privacy question to the support email address published in the contact section of the platform. Include your registered account details so we can verify your identity.
The help centre on the 77cc77 platform covers common account and data questions. Check it first — many privacy and transaction record queries are answered there without needing to wait for a reply.
We apply consistent practices across every part of the account lifecycle — from the moment you register through every bKash, Nagad or Rocket transaction you make. Account credentials are stored using industry-standard encryption. Cookies are used on the platform to maintain your session, remember your last account state and support analytics that help us improve the service — you can review your browser's cookie settings to manage this. Transaction records are retained for as long as your account remains active and for a period afterwards as required by applicable financial record rules in your eligible region. If you close your account, we retain only the data we are obliged to keep under those rules; the rest is removed from active records. Access to your data inside our systems is limited to team members with a clear operational need. No data is transferred to a country or region that does not have adequate protections in place under the rules that apply to your jurisdiction.
Your login credentials and personal details are stored using encryption standards applied consistently across all account types, whether you access 77cc77 from a mobile browser or desktop.
We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. Your browser settings give you control over which cookies are accepted.
Transaction logs — including bKash, Nagad and Rocket records — are kept for the period required under applicable financial rules. Data no longer needed is removed from active systems in line with those rules.
Only team members who need your data to operate the service or respond to your request can access it. We do not share your personal account data with third parties for advertising or marketing.
The answers below cover the privacy questions we hear most often from people using the 77cc77 platform in Bangladesh. If your question is not listed, use the support contact paths set out in this page.
We collect your name, contact information, account credentials and identity verification details at registration. Once your account is active, we also record your session data, device type and transaction history — including any deposits or withdrawals made through bKash, Nagad or Rocket.
We pass only the information needed to process your payment — such as transaction amount and account reference — to the relevant wallet processor. Each provider then handles that data under their own privacy terms. We do not share your full account profile with them.
Log in and check the profile and transaction history sections of your account — most of your stored data is visible there. For a more complete summary, send a data access request through our support email. We will confirm receipt and respond based on the rules that apply to your eligible region.
You can request deletion of data we are not legally required to keep. Transaction records linked to bKash, Nagad and Rocket activity must be retained for a period set by applicable financial rules. After your account is closed, we remove non-essential data from active records as soon as those retention periods expire.
We use session cookies to keep your login active and analytics cookies to understand how the platform is navigated. No cookies are used to serve you third-party advertising. You can manage or block cookies through your mobile or desktop browser settings at any time.
The policy sets out our practices across the platform, but the specific rights available to you depend on your local law and the eligible regions for this service. If you are accessing 77cc77 from Bangladesh, your rights and our obligations are shaped by the rules applicable in your jurisdiction.